Terms & Conditions

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Availability and Pricing:

All items are subject to unavailability. Civil Eyewear will inform you as soon as possible if the goods you have ordered are not available. If any price is different from that displayed we will inform you before dispatching the order and you will have the option of continuing with the order or not. All items are inclusive of VAT

Shipping:

All originals and prints are sent on a standard shipping service. Distribution for Civil Eyewear is based out of Taiwan. Please allow up to 28 days for delivery on international parcels. The vast majority of shipping times will be less than 7 working days.

Returns and Damages:

If for any reason you are unhappy with your purchase, please inform us by telephone or email within 24 hours of receiving the goods. Please see below for contact details. Shipments are insured by CIVIL and are the sole responsibility of the client. Please thoroughly check all deliveries on arrival as you will be held liable for any damages after signing for the delivery. In the unlikely event that the work arrives damaged, contact us by telephone or email within 24 hours of the goods being received. Please see below for contact details. Options upon return include: replacing the damaged work (in the case of multiple editions being available) or a full refund. When returning any goods it is recommended that you obtain a proof of posting certificate and adequate insurance as CIVIL cannot accept responsibility for items lost in the post.

Refunds:

Refunds will only be applicable where CIVIL is deemed to be in contravention of the terms set out herein. A refund will be given strictly at the discretion of CIVIL. If you are unhappy with your order, please contact us by telephone or email within 24 hours of receipt of your order. CIVIL reserves the right to issue refunds at any time prior to delivery.

Personal Data:

Personal data received during the order process is used for the purpose of fulfilling orders. Customers may unsubscribe from the mailing list at any time by emailing info@civileyewear.com with ‘Unsubscribe’ in the subject box. CIVIL will never share the information collected on this website with any other group or organization or commercial endeavor.

Payment:

Your credit card details are not stored by CIVIL. Payments will be made through PayPal. Please also read their Terms and Conditions carefully before placing your order. All payments are taken in United States Dollar (USD) and will be charged at the current exchange rate. To view current exchange rates please contact your bank. Alternatively, you may visit an online currency converter (e.g. www.oanda.com/converter/classic). However, please bear in mind that CIVIL cannot take responsibility for any inaccuracies in any information provided by any external website.

Disclaimer:

The information contained in this archive is provided ‘as is’ without warranty of any kind. The entire risk as to the results and the performance of the information is assumed by the user, and in no event shall CIVIL be liable for any consequential, incidental or direct damages suffered in the course of using the information in this archive. Use of the information contained in this archive are governed by their respective license agreements and may contain restrictions on use. Some of the content on this site is intended for adults only. CIVIL accepts no responsibility for any offensive materials on the site may cause. Access to this website is at the user’s own risk. CIVIL is not responsible in any way for the content of any websites linked to this website. CIVIL is not responsible for the actions of users of this website. CIVIL reserves the right to not sell an item to an individual or group at any given time, even if payment has been made. In such instances, a full refund will be processed promptly. CIVIL reserves the right to change, modify, or update this statement at any time without notice.

Contact:

If you wish to contact Civil Eyewear, please do so as follows:

Email: info@civileyewear.com